First: Complaints relating to the violations of the operation in the land transport services can be communicated by contacting the unified number for the objection of violations: 920014914
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Second: Complaints regarding the operators of the railways are first uploaded to the service operator's location, with the reference number maintained, and can be followed up with the Department of Public Protection if you have not received the response from the operator within two weeks of the reporting date.
Thirdly: Complaints regarding the operators of the means of maritime transport are first posted on the service operator's site, with the reference number maintained, and can be followed up with the Department of Public Protection in case you have not received the reply from the operator within two weeks from the date of reporting via e-mails:
We are also pleased to contact you through the following channels:
Standard phone for the transport system
Public Transport Authority Telephone + 966118261111 During official working hours from Sunday to Thursday from 8:00 AM to 2:30 PM.
Public Interest Management Account Twitter: @PtaCare
To communicate with the Public Transport Authority, its sectors and departments, you can send a message or suggestion by filling out the form